Manager, Parts Distribution Center Kansas City, USA
PURPOSE AND SCOPE:
As a key leader within the Global Parts Operations team, the Manager, Parts Distribution Center will oversee the efficient and effective operation of the Parts Distribution Center, ensuring timely and accurate delivery of parts to our OEMs, dealers, and distributors. Your focus will be on Safety Leadership, developing and maintaining Lean Operations, developing, and monitoring KPI’s / Metrics, Leadership and Team Building, Managing Internal and External Relationships and Facility Maintenance.
RESPONSIBILITIES:
Managing Lean Operations
- Streamline receiving, packaging, order fulfillment, shipping, and all other critical activities, while ensuring well documented processes, policies, and procedures are in place for each area.
- Ensure inventory accuracy through regular cycle counting based on Company policies.
- Optimize inventory management processes to minimize waste and reduce costs.
Developing and Monitoring KPI’s / Metrics
- Develop key performance indicators (KPIs) related to dock-to-stock-to-shipment throughput, warehouse usage, inventory accuracy, and order accuracy in order to report these on a weekly / monthly / quarterly basis.
- Ensure all packaging and shipments meet Company and customer quality requirements.
Leadership and Team Building
- Lead a team of warehouse staff, including supervisors, team leads, pickers, packers and logistical support staff while also providing matrix leadership to other onsite, cross functional staff.
- Assist in developing, maintaining, and monitoring all department capital and expense budgets.
- Foster a positive work environment, encourage teamwork, and provide coaching and development opportunities.
Building and Maintaining Relationships
- Collaborate with internal and external stakeholders to ensure seamless parts availability.
- Provide an exceptional level of customer support and order management support to OEMs, dealers, and distributors.
- Develop and maintain strong relationships with freight forwarders, equipment providers and packaging suppliers to ensure high levels of service while maintaining favorable rate agreements.
Facility Maintenance
- Ensure all Company Workplace Organization and 5S standards for the facility (warehouse, yard, and office) are followed, including training of employees and auditing to ensure standards are maintained.
- Take ownership of the facility, and any investments required, to ensure the facility remains in top working order while also managing any short-term maintenance or repairs that are required.
- Manage all activities related to facility inspections, permitting, and local business / building codes.
- Other duties as assigned by the Director, Global Parts Operations.
QUALIFICATIONS:
Academic/Educational Requirements:
- Bachelor's degree in Supply Chain Management, Business Administration, or related field.
- Industry certification / designation such as CLTD, CCLP or CWLP considered an asset.
Required Skills/Experience:
- Extensive experience in Parts Distribution Center management, preferably in Agricultural or Heavy Equipment parts
- Proven experience with warehouse management systems (WMS) and inventory control software.
- Strong analytical skills and proficiency in using data to drive decisions.
- Excellent communication, leadership, and coaching abilities.
- Flexible and agile with the ability to pivot quickly to changing circumstances, business demands, and quickly make decisions with incomplete information at times.
- Motivated self-starter with capabilities to lead within a fast paced, dynamic, time sensitive environment.
- Proficient in MS Office, specifically MS Excel, Outlook, and PowerPoint.
- Experience in JDE or other large ERP systems.
- Must hold a valid passport with the ability to travel.