Manager Parts-MacDon Australia (#MD-AUS 20151)

Location: Campbellfield, Victoria · Posted on January 14, 2015


  • A post-secondary degree is desired, but Community College or undergraduate training will be considered.
  • A minimum of 5-15 years’ experience in a service parts operation.
  • Experience in inventory control and forecasting required; C.P.I.M. designation or working towards designation would be a distinct advantage.
  • Experience in Supervising distribution center staff for an efficient and cost-effective operation.
  • Must have proven managerial skills and proven ability in developing marketing plans for service parts distribution.
  • Have a mathematical understanding of margins, currency exchange rates, ROI, etc.
  • Be proficient in Microsoft Office XP including Excel, Access, Word, Outlook and PowerPoint (formal training required).
  • Must have well developed written and verbal communication skills.
  • Exposure to inventory control functions would be an asset.
  • Experience with JD Edwards, JIWA, Easy Parts or other ERP systems would be an asset.
  • Practical knowledge of systems and technology (bar-coding, WMS).
  • Strong knowledge of safety requirements related to distribution center operations.
  • Knowledge of distribution center design and layout an asset.
  • Excellent interpersonal and communication skills for leadership, team building, training, supervising, negotiating, and interdepartmental interacting.
  • Customer Service driven.
  • Prioritizing, planning, time management, organization, and administrative abilities.
  • Responsible, self-motivated and hard working.
  • Ability to work with all levels of Management.


  • Perform the day to day management of the Parts Department operations including warehouse and parts office staffing.
  • Assist in performing inventory control and forecasting functions for a small group of high profile, high volume parts.
  • Assist in picking, packing and shipment of parts in peak season.
  • Calculating parts margins and generating price files.
  • Assisting in generating or monitoring HTS codes for parts in the active parts data base.
  • Supervise staff.
  • Performance management of employees, staff planning and scheduling.
  • Training staff and dealers in MacDon systems.
  • Responsible for promoting a positive and safe work environment.
  • Assist in training all employees in safety, procedures and product knowledge.
  • Completion of performance reports and analysis.
  • Work with other departments to develop and implement operational improvements.
  • Collecting and recording key operating metrics.
  • Responsible for physical security integrity and placement of shipping inventory.
  • Generating marketing plans to increase retail sales of MacDon service parts.
  • Manage inbound and outbound activities related to receipt, replenishment, storage, order fulfillment, shipments, and claims.
  • Set daily priorities to attain schedules and goals.
  • Ensure accurate inventory with approved procedures, root cause analysis, and corrective actions.
  • Conduct employee performance reviews.
  • Coordinate the after-hours phone service.
  • Strong sense of urgency and commitment to getting the job done.
  • Work with Management on any tasks assigned from time to time.


Interested applicants should submit a resume and cover letter to Human Resources, Heather Horton, Director of Human Resources, MacDon Industries Ltd.,